Social impact

Development of the value chain, the qualification of employees and community investments are focuses of the group's actions UNGC-1, 2, 4, 5, 6

With businesses that influence the day-to-day routines of diverse stakeholder groups, EcoRodovias has policies and guidelines aimed at strengthening the positive social impact caused by its business units.

Inspired by the eight pillars of the Sustainability Guidelines, the company views building relationships based on mutual development, promoting education, civic awareness, environmental responsibility and the establishment of fair and ethical business models as levers to generate value for its businesses and for its stakeholders.

Considering the various economic impacts generated by the company – such as facilitating commercial flows and stimulating the development of the regions impacted by its highways and logistics facilities – and the social ones, including the generation of jobs and income, the Integrated Management policy establishes processes for community investments, relations with organizations, as well as commercial and business practices.

In the dimension of social responsibility, the company addresses questions related to its employees, commercial practices, stakeholder engagement, the promotion of diversity, ethics and integrity in the value chain, as well as the development of socio-environmental projects with roadside communities. The groups impacted are employees, users, suppliers, communities, shareholders, investors, government, NGOs, financial institutions and industry associations.

Employees

The acquisition of highway concessions, the most recent being the ECO101 – and the Group's entry into new businesses, such as ports and logistics, has resulted in significant growth in employee numbers from 2 thousand in 2010 to more than 6 thousand in 2014. This situation led the company to review its personnel management model and invest in a more strategic vision, based on cultural integration and high performance. The creation of the People Management area, reporting directly to the president, represented an advance in this direction. GRI G4-10

The area's main mission is to analyze the group's different businesses and ensure that they all operate in line with a shared model based on joint decision making which is capable of meeting the demands and specificities of each unit. The focus is on investing in the professional development of employees and in preparing leaders.

To gather information in order to plan improvements, EcoRodovias has applied an organizational climate survey since 2005. Aspects of the business, such as leadership, engagement, development, client focus, health and safety are appraised by all employees, on average, every two years.

In 2014,the survey was conducted among a universe of 5,679 people working in the highway concessions, in Elog and in Ecoporto Santos, with a participation rate of 81%, that is, 4,612 employees responded to the survey, surpassing the market average of 80%. The favorability rate for all the 67 questions in the questionnaire (overall positive assessment) was 73%.

Attention to the development of leaders and employees involves investment in performance appraisal and career management tools, enabling the company to attract, orientate and retain its talents on an ongoing basis. By means of the EcoRodovias Performance Appraisal Program, coordinated by the corporate area and reviewed in 2013, 100% of the eligible employees at all the business units were assessed in a cycle that took place during the course of 2014. GRI G4-LA11

Internal promotions took place during the course of the year based on the results of the appraisal program and the organization's strategy of valuing human capital. In 2014, 287 of the 2,144 job vacancies in the organization were filled internally, resulting in an in-house personnel utilization rate of 13.38%.

The Grupo EcoRodovias does not have courses aimed at competencies management or planning for retirement. GRI G4-LA10

100%
of EcoRodovias employees are covered by collective agreements. There is no minimum notice period for significant changes in the operations. GRI G4-11 GRI G4-LA4

 
 

Qualification and development

To meet the needs of both employees and the business, EcoRodovias has an extensive range of training programs, covering technical and operational areas, behavior, leadership, quality and the environment, among others. Initiatives aimed at professional development include online and external courses, as well as study scholarships and languages.

One of the main novelties in 2014 was the Corporate Academy. This substitutes the old Competencies Academy and its function is to centralize training programs. Working on three major fronts – the School of Leaders, School of Operations and School of Excellence –, the Corporate Academy offered 64,298 hours of training in 2014. Investment in training and qualification via the academy totaled R$ 2.5 million.

Respecting diversity

GRI G4-HR7

The Code of Business Conduct stipulates that all EcoRodovias companies must respect gender diversity and promote equality of opportunity. Discrimination and prejudice based on economic, social, political, ethnic status, as well as gender and sexual orientation are prohibited in relations between EcoRodovias employees and users, suppliers, service providers, investors and others.

In 2014, no cases of discrimination were recorded in any of the business units. More than 57% of employees received training in human rights. GRI G4-HR2, G4-HR3

In relation to this specific question, in 2014 84.6% of company employees engaged in providing security for Ecovia and Elog facilities and operations received specific human rights training. In Ecoporto Santos, 100% of security employees received training in this area.

Occupational health and safety

Due to the nature of their activities, infrastructure and logistics companies need to pay special attention to occupational safety. In EcoRodovias, this commitment is key to the integrated management system, which is aimed at ensuring the health and physical integrity of employees and service providers. This system also monitors indicators and sets forth the responsibilities of the Internal Accident Prevention Commission (Cipa in the Portuguese acronym) and the Engineering Safety and Workplace Medicine Service (SESMT).

All the Group companies, with the exception of Elog and ECO101, have OHSAS 18001 certification, the international workplace safety standard. They seek to drive continuous improvement in this area by means of corporate programs and local initiatives.

The accident prevention commissions are constituted annually in accordance with legislation and are designed to ensure integrated management of safety in the workplace and the prevention of incidents and occupational illnesses. The commissions also participate in the investigation of incidents and are qualified to provide first aid and help in the evacuation of areas affected by accidents. The SESMT comprises doctors, nurses, engineers and occupational safety technicians who provide services on a routine basis and organize training in this area.

Formal union agreements also contain clauses on occupational health and safety, covering factors such as the use of personal protective equipment (PPE), the constitution of accident prevention committees, the communication of workplace accidents, safety inspections, training and education and complaints mechanisms. GRI G4-LA8

The activities performed by EcoRodovias are not considered hazardous or unsanitary. They are managed and monitored to identify risks and improvement opportunities. There are no significant risks of specific diseases, with the exception of isolated cases of repetitive motion injuries (RMI) and stress in the logistics operations (Elog). GRI G4-LA7

EcoRodovias undertakes a series of measures to promote occupational health and safety, such as weekly or fortnightly safety dialogues depending on the unit, the preparation of risk maps and the Internal Accident Prevention Week (Sipat in the Portuguese acronym), with the participation of third-parties in monthly meetings. In 2014, 80.24% of the employees at all units took part in the accident prevention week.

Other corporate programs are Active Health (a program to prevent diseases for all company employees), Probem, pre-natal courses, workplace exercises, and the Truck Drivers' Health program.

Health and
safety indicators

GRI G4-LA6

Own employees

(2014)**

Third parties***

(2014)**

2014

2013

2012

 

Men

Women

Men

Women

Total*

Total*

Total*

Fatalities recorded

0

0

2

0

2

0

0

Number of injuries

61

70

51

0

182

88

70

Number of occupational illnesses

0

0

0

0

0

23

0

Number of days lost

549

646

12,384

0

13,579

511

498

*Data taking into account men and women.
** Does not include Ecoporto Santos, which recorded 15 injuries (men), 372 days lost, no fatalities and no occupational illnesses.
*** Does not include Elog, because the company does not record this information.

100%
of EcoRodovias employees are represented on health and safety committees GRI G4-LA5

Employees by gender, hierarchical level and region* GRI G4-10

SOUTHEAST

 

ECORODOVIAS

ECOINFRA

ELOG SOUTHEAST

PORTS

ECOVIAS

ECOPISTAS

ECO101

Position

W

M

W

M

W

M

W

M

W

M

W

M

W

M

Board

10

 -

 -

 -

 -

 -  -

Director level

1

7

5

4

3

1

1

1

Management

6

17

3

5

8

20

4

7

 

2

2

- 4

Advisor

 -

2

1

1

2

1

-

- 1

Coordination

13

21

2

2

10

29

11

17

3

12

2

8

1

11

Administrative

264

208

12

2

99

110

100

163

19

35

12

17

19

17

Service

6

95

2

126

663

83

1.271

313

200

300

85

197

177

Intern

1

1

1

2

2

 -

1

 -

Apprentice

4

3

 -

 -

1

1

Total

291

351

20

26

249

831

198

1.464

336

254

316

114

217

211

SOUTH

 

ECOVIA

ECOSUL

ECOCATARATAS

ELOG SOUTH

Position

W

M

W

M

W

M

W

M

Board

 -

 -

 -

Director level

 -

1

1

Management

 -

3

3

1

2

1

7

Advisor

 -

 -

Coordination

5

5

1

8

3

7

3

5

Administrative

15

17

20

19

15

21

51

40

Service

46

84

120

122

140

128

45

327

Intern

1

 -

Apprentice

3

4

5

8

5

5

12

5

Total

69

113

147

161

164

164

112

384

TOTAL

Positions

W

M

Board

 

10

Director level

1

24

Management

23

72

Advisor

3

10

Coordination

54

125

Administrative

626

649

Service

1,378

3,152

Intern

4

5

Apprentice

30

26

Total

2,119

4,073

Ecoporto Santos working towards safety

The review of operations in the Ecoporto Santos, with accident reduction and occupational health programs, surveys to identify hazards and preliminary risk and task analyses, led to a significant reduction in incidents.

In 2013, there were 53 typical workplace and 40 commuting accidents; in 2014, the volume dropped to 15 and 16 incidents, respectively, a decrease of 75%.

Employees by gender, region and type of contract GRI G4-10

PART-TIME

FULL-TIME

TOTAL

 

M

W

M

W

M

W

SOUTHEAST

 

 

 

 

 

 

ECORODOVIAS

2

2

349

289

351

291

ECOINFRA

1

-

25

20

26

20

ELOG SOUTHEAST

6

6

825

243

831

249

PORTS

-

1

1,463

198

1,464

198

ECOVIAS

17

5

249

319

254

336

ECOPISTAS

3

1

111

315

114

316

ECO101

-

-

211

217

211

217

SOUTH

 

 

 

 

 

 

ECOVIA

4

3

109

66

113

69

ECOSUL

8

6

153

141

161

147

ECOCATARATAS

5

5

159

159

164

164

ELOG SOUTH

5

12

379

100

384

112

Total

40

52

4,033

2,067

4,073

2,119

Probem

Three years ago, the Grupo EcoRodovias implemented its Employee Well-Being Program (Probem) for Ecovias dos Imigrantes employees and their dependents, providing professional support to deal with psychological, psychiatric, social, financial and legal issues.

Employees may consult a psychologist or social assistant through an external 24-hour service via a toll-free 0800 line. Their case is analyzed and they may then be referred to a network of more than 4 thousand professionals. The program offers ongoing accompaniment after the first consultation. In 2014, 57 people used the service.

Public authorities and sector

As an operator of public concessions, EcoRodovias maintains close and frequent contact with governments and regulatory agencies, providing information about compliance with standards and legal obligations set forth in contracts or in the diverse laws applicable to the sector.

All Group companies are submitted to regular inspections and external audits in accordance with the law and comply with the electoral law 9.504/97, which prohibits financial contributions to electoral campaigns, political parties or associated institutions.

Similarly, the company does not participate in political lobbying and does not press demands or claims with the concession grantor if these are not essential, legitimate or applicable to the sector as a whole. The company maintains direct relations with municipal and state agencies for dialogues involving the development of social projects and investments benefiting the community. EcoRodovias does not receive financial assistance from the government. GRI G4-EC4

The same principles guide EcoRodovias' relations with competitors, business partners and other players in the sector. The company participates in the discussion of public policies concerning projects of interest to the industry by means of the sector association ABCR (Associação Brasileira de Concessionárias de Rodovias), in addition to being a member of its Work Safety External Committee. EcoRodovias is completely opposed to unfair competition, corruption or fraud in tender processes, as made explicit in its Code of Business Conduct (read more on page 21). GRI G4-16

Suppliers and third parties

Currently there are 20,596 companies in the EcoRodovias supply chain, broken down into seven categories: special services, diverse services, materials and equipment, environmental impact materials, essential and mandatory basic services, services under agreement with the Military Police and major suppliers. In 2014, 76% of the company's total spending (R$ 1,985,144,272) was with local suppliers, with local defined as the state in which the business units are located. GRI G4-12

The Code of Business Conduct is the main document governing relations between EcoRodovias and its suppliers. It addresses a series of social, environmental and economic aspects, such as the prohibition of child or slave labor and any kind of human rights violation under penalty of immediate termination of the supply contract in accordance with the attachment General Conditions of Service Contracting, included in all company business contracts. Furthermore, the company recognizes the role it should play in the assessment, monitoring and qualification of its value chain.

The highway concessions outsource the great majority of their engineering services. In these cases, with works at long distances from major urban centers, using less qualified labor which is frequently provided by fourth parties, the group is attentive to the risk of child or slave labor at the extremity of the chain. As such, it applies preventive measures and manages compliance actively. GRI G4-HR5, G4-HR6

Since 2012, a registration system serves as a supplier data bank, enabling the selection of service providers based on past performance, the monitoring of validity of documents and certifications, and homologations related to taxes, labor, environmental and human rights legislation. Suppliers showing irregularities or having negative assessments in the past are excluded.

All companies that are hired take part in training on the group's integrated management system to ensure alignment with processes and practices. EcoRodovias also provides specific training for third-parties providing services such as towing, security, pre-hospital care and traffic operations. In 2014, some one thousand business partners were informed about EcoRodovias anti-corruption policies and procedures, and service contracts contain specific clauses against the use of slave and child labor. GRI G4-SO4

In recent years the company has also invested in screening suppliers with respect to environmental criteria. In 2014, five companies were assessed and identified as potentially harmful to the environment. These include providers of pre-hospital care services on the highways, who may cause soil contamination due to the improper disposal of waste, and breakdown services, whose inadequate operational procedures could contaminate the soil and water sources. Improvement plans were drafted in conjunction with these partners. GRI G4-EN33

The company has no formal policy to prioritize local suppliers. However, in practice EcoRodovias' companies frequently seek suppliers located close to their units to facilitate the development of works and projects in terms of cost and quality. As a result, a large part of the companies' needs end up being fulfilled locally.

To ensure ongoing improvement in the supply chain area, EcoRodovias participates in the project Innovation and Sustainability in the Value Chain (ISCV in the Portuguese acronym), aimed at promoting innovation in small and midsize companies active in the supply chains of large enterprises.

Community development

Education, health, safety, behavior in traffic and the environment are some areas on which the Grupo EcoRodovias concentrates its social investment. Focused on neighboring communities located close to the highways and logistics and port operations, company investments are designed to forge closer relations with the communities and to spur local development.

Highway concession operations can represent potentially negative impacts upon local communities. These range from financial and environmental (contamination of the soil, air and water) impacts, to health and safety, e.g. accidents involving vehicles carrying hazardous loads; the risk of pedestrians being run over; atmospheric and sound pollution close to the roads, to alterations to water bodies and impermeabilization of the soil and the suppression of vegetation, among others. GRI G4-SO2

To mitigate these impacts and reinforce the company's contribution to local development, in recent years community activities have been developed by committees in the business units and the corporate sustainability area, responsible for mapping, selecting and investing in programs. Currently, one of the main programs is Ecoviver (see table).

All the business units have at least one active program, involving dialogue, assessment and monitoring of impacts and community engagement plans. In 2014, EcoRodovias invested R$ 5 million into community projects via tax incentive laws. GRI G4-SO1

Ecoviver

EcoRodovias' main corporate socio-environmental program, Ecoviver provides multidisciplinary contents in the areas of waste management, water and energy for public school students. In 2014, activities were organized in schools in 23 municipalities cut by company highways, as a result of dialogue with municipal managers and public school teachers.

Since 2013, the focus of the project has expanded to other sustainability topics relevant to the students' day-to-day lives. Activities, both in and outside the classroom, include art workshops for teachers, exhibitions in the schools and districts and professional theater performances.

Business unit projects GRI G4-SO1

Ecovias dos Imigrantes

De Bem com a Vida (Harmony with the Highway) – a traffic education project run by a multidisciplinary team working on three main fronts: with the miniature road circuit on Ecovias' premises; in communities and schools in the surrounding areas. More than 8.6 thousand people, including children, adolescents and adults have benefited from the program since 2008. In 2014, the program was organized in 20 schools.

Seedling Nursery – This project integrates environmental compensation with the inclusion of intellectually impaired employees. Created in 2008, the nursery permits the production of native Atlantic Rainforest species used in replanting deforested areas and in landscaping projects on the Anchieta-Imigrantes system highways. By the end of 2014, more than 2 million square meters of green areas had been reclaimed with the production of more than 500 thousand seedlings. This permitted the company to reduce its reforestation costs by 50%. A new irrigation system was implanted during the year, and the team gained two new members, now numbering 13 employees.

Training Project – this generates employment and income for residents in communities neighboring the Anchieta-Imigrantes system. In 2014, 126 people from São Bernardo do Campo and Cubatão were trained. Training in roadside vegetation control was also initiated with 60 prisoners from the São Vicente Penitentiary.

Ecovia

Citizens' Center /Educational Circuit – A 1,500 square meter educational road circuit, in which children from schools in the areas around the concession are trained in road safety, simulating real traffic situations.

Truck Drivers' Health – This program is aimed at reducing traffic accidents by focusing on the health and awareness of drivers of heavy goods vehicles. It offers medical examinations, advice on sexually transmitted diseases and AIDS, as well as early diagnosis of diseases.

Ecocataratas

Reinventar (Reinvent) – The concession has been running this program aimed at training people via environmental preservation in Cascavel (PR). Advertising banners, previously discarded as waste, become the raw material for the production of bags and toilet bags. 2,996 units were produced in 2014. The project was extended to Ecovia in 2012; for 2015, the idea is to implant it in Ecosul.

Jogue Limpo (Play Clean) – since 2014, the cans of paint used for markings on highways have been treated and transformed into ecological waste bins for municipal schools in Cascavel (PR). In 2014 alone, 453 waste bins were produced and donated to 12 schools (2,124 students attended the talks). Since the project began, 1,776 waste bins have been made for 44 schools, involving 7,340 students.

Impulsão (Impulse) – this projects supports athletes aged from 13 to 16 years, providing psychological assistance, orthopedic treatment and study incentives (scholarships). In partnership with the municipal government of Cascavel (PR) and the private sector, the project impacted approximately 180 girls in three state school complexes.

Ecosul

Viver é o Bicho (Animal Life) – The concession created this fauna preservation program in 2011. The objective is to alert drivers and animal owners to the risks of animals crossing the highways. In 2014, 34 horses were treated by vets and 55 horse-drawn carts received stickers.

Traffic Education for Children – Created six years ago, the project educates children as future drivers, with a focus on defensive driving. It consists of talks followed by practice on a miniature circuit. By the end of 2014, more than 60 schools and almost 3 thousand children had participated in the program.

Elog

Solidarity Logistics – A partnership between Elog and the NGO Prato Cheio, the project benefits 8,500 people with donations of food to 52 non-governmental organizations in the São Paulo metropolitan region. The NGO organizes the donation of food and selects the institutions that will receive it while Elog coordinates the transportation and delivery of the food. In 2014, 130 metric tons of food was collected and distributed.

Fighting sexual exploitation

Recognizing that the exploitation of young people on highways is one of the main negative social impacts associated with the sector, through all its concessions the Grupo EcoRodovias is a signatory to the Business Pact Against the Sexual Exploitation of Children and Teenagers on Brazilian Highways (Pacto Empresarial Contra a Exploração Sexual de Crianças e Adolescentes nas Rodovias Brasileiras). This pact is linked with the Childhood Brasil's Na Mão Certa initiative, which mobilizes governments, the third sector and companies to combat the sexual exploitation of minors on the country's roads.

The concessions also organize a series of educational and preventive campaigns and actions, including talks around the theme "Truck drivers united against the sexual exploitation of children” and stands with posters and banners where the publication Guia Na Mão Certa, t-shirts and pamphlets are handed out to the public.