Integrated reporting of essential information

This report is aligned with the trend towards ever more concise information that provides an integrated view of a company’s economic, social and environmental performance

Natura has published sustainability reports for 14 years and since 2002 has integrated reporting of its economic, social and environmental performance in a single publication. In an ongoing process, the company is evolving in the disclosure of its results. The 2013 Natura Report is in accordance with the Global Reporting Initiative (GRI), incorporating the comprehensive version of the newly released G4 guidelines.

This reporting process is also aligned with the trend towards the adoption of integrated reporting guidelines, a global movement that is aimed not only at unifying financial and non-financial data in the same publication but also at reflecting a strategy that effectively incorporates all triple bottom line dimensions into business management.

This year, the publication already incorporates some of the guidelines of the first integrated reporting framework, launched in December 2013 by the IIRC (International Integrated Reporting Council) – a multistakeholder council comprising global business leaders, investors, representatives of academia, industry, regulators and standard setters engaged in creating a global standard for reporting results and analyzing performance. Among other advances, Natura has enhanced representation of its business model, which incorporates all aspects of value creation over a period of three years, and which was included for the first time ever in the Natura Management Report published in February 2014.

To learn more and to continue to evolve in this area, the company has participated in the main global forums discussing this question. In the GRI, of which Natura is an organizational stakeholder, the company sponsored the fourth generation of indicators (G4), which also promotes greater integration of financial and non-financial information. Natura is one of the group of companies engaged in the IIRC pilot project and is also a member of the GRI Stakeholder Council and of the IIRC Council.

Wide-ranging communication

Management Report – the main performance data for the year published in the newspaper Valor Econômico and in the Diário Oficial on February 12, 2013.

Natura Report (web version) – consolidated as the main vehicle for communicating results, the website was reformulated to offer expanded content, greater interaction and more features than the print version, such as videos and links to other company documents and publications, using the principle of information connectivity. The address is The website is also adapted for tablets and smartphones.

Natura Report (print version) – in summarized format, this presents essential information for those who prefer to read about Natura's main highlights during the year in objective, concise, readily accessible language.

Natura Report (complete version) – available for download in PDF format, the complete report content provides comprehensive, transparent information, including detailing of GRI indicators.

All versions are available in Portuguese, English and Spanish.

Quarterly releases – our quarterly releases, mandatory for publicly traded companies, replicate the same integrated format, providing information on Natura’s performance in the main socio-environmental indicators.


Review of the materiality matrix

The materiality matrix is the graphical representation of the priority topics which represent Natura’s significant economic, environmental and/or social impacts. In other words, these are the aspects which may significantly influence management assessments and decisions and company stakeholders.

The current materiality matrix is the result of a process conducted between 2010 and 2011, involving dialogs with the main stakeholder groups in Brazil and in the International Operations, encompassing employees, suppliers, NCs , specialists in a number of areas, the press, government and non-government organizations, as well as the company’s senior management. The combination of external and internal views led to the identification of the following areas as relevant topics: water, education, sustainable entrepreneurship, climate change, quality in relationships, waste and social biodiversity. These are the topics which have guided Natura business strategy over recent years.

In 2013, the company initiated a review of the materiality matrix, with the conclusion scheduled for 2014. As the first stage in this process and in order to adapt it to GRI-G4 guidelines, an engagement dynamic was organized involving strategic company areas, the objective being to identify and assess the impacts of each of the relevant sustainability topics for priority stakeholder groups and for Natura operations.

It is expected that the company will continue to evolve in its sustainability journey based on the new Sustainability Vision. Underpinned by Natura’s strategic choices described in the vision, it will be possible to engage the diverse stakeholder groups in order to conclude the review of the materiality process.

Read more about the technical determinations of the process in the Natura Report, complete version, by clicking here.


Priority topics

Global Compact

Natura is a signatory to the Global Compact, a United Nations Organization (UNO) initiative that unites companies, workers and civil society in pursuit of sustainable growth and civic awareness. It is also a member of the Global Compact Steering Committee and a signatory to its Caring for Climate program.

The company is also on the Brazilian Global Compact Committee (CBPG in the Portuguese acronym), whose foundation resulted from a partnership between the Instituto Ethos and the United Nations Development Program (UNDP) in 2003.

The CBPG is a voluntary group comprising companies, United Nations agencies in Brazil, trade bodies, academics and civil organizations. It is dedicated to incorporating these principles into business. For further information on the initiative, please access


The Global Compact Principles

·   1. Respect and protect human rights

·   2. Prevent violations of human rights

·   3. Support freedom of association at work

·   4. Abolish forced labor

·   5. Abolish child labor

·   6. Eliminate discrimination at work

·   7. Support a precautionary approach to environmental challenges

·   8. Promote environmental responsibility

·   9. Encourage environmentally friendly technologies

·   10. Combat corruption in all its forms, including extortion and bribery

See the GRI aspects related to the Global Compact principles in the Remissive Index.